Personal and Executive Assistant Group – Presentation from Kate Mercer

location iconOnline | location icon Thu. 2nd November 2023 | Time icon 2.00pm - 3.30pm
location icon Special interest group

Upcoming events

This is a group dedicated to personal and executive assistants, with the objective of growing your learning and developing your leadership. In this session Kate Mercer will provide a presentation on:

Redefining the EA/PA Role

Executive and personal assistants can be the secret weapons for a small company’s success. Acting as gatekeepers and problem solvers, they keep the company organised, boost morale, and increase productivity. This role is often one of the first external appointments made in small organisations as they really start to grow. And the traditional job description doesn’t capture the power and contribution of this secret weapon.

Why attend?

This engaging workshop is an opportunity for holders of this critical role to explore the full range of their contribution to the success of the organisation. We will redefine the role using an approach designed to bring out your real value as part of the management structure of the organisation, and you will have the chance to share your most pressing current issues and concerns.

What will be covered?

  • Redefining the EA/PA role – beyond the job description ‘laundry list’.
  • ‘Doing what’s needed’ or ‘redefining what’s needed’ – finding the right balance.
  • Challenging your own mindset.
  • Building strong relationships so you can challenge and contribute new ideas.
  • ‘Managing up’ – broadening your and others’ view of your role, in non-confrontational ways.
  • Asking powerful questions and listening actively.


By the end of the programme, you will:

  • Have a redefined version of your role to guide your own behaviour and to share with your manager as appropriate.
  • See where to adapt your behaviour to the needs of your organisation.
  • Understand the skills needed to make your role as effective as it can be.
  • Clarify what your priorities need to be at this stage.
  • Have a range of solutions for your most pressing issues.

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This event is led by

Kate Mercer

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