Being World Class
London |
Tue. 26th November 2024 |
9.00am - 4pm 
In-person speaker workshop
Upcoming events
In today’s rapidly evolving business landscape, excellence is no longer just an aspiration; it’s a necessity. To thrive and succeed, organisations and their leaders must strive for world-class performance.
Throughout this workshop, we will delve into the key elements that define a world-class manager and team. We’ll explore essential management skills, effective communication strategies, customer-centric approaches, and the power of a strong organisational culture.
What will be covered?
Our first session will look at the 12 key elements of how to be a world class manager and how to create a world class team.
Focus areas:
• Core Management Skills: Essential management skills including goal setting, time management, and effective communication.
• Goal Alignment and Motivation: Discussing how to align team goals with organisational objectives and motivate team members.
• Appraisals and Time Management: Sharing best practices for impactful appraisals and prioritising high-value activities.
• Communication and Meetings: Highlighting strategies to improve communication and meeting efficiency.
• Customer Engagement: Methods for understanding and enhancing customer experiences with a focus on empathy and market trends.
• Team Development and Strategic Leadership: Exploring building effective teams, personal and team development, and aligning with senior leadership strategies.
Our second session will explore how to drive commercial success by establishing a world class culture.
We’ll look at:
• A Transformation Framework: A simple and effective approach to transform organisational culture, ensuring measurable outcomes and engagement at all levels.
• Management Insights: Sharing insights from research conducted with managers worldwide to offer a comprehensive view on effective management practices.
• Key Management Areas: Discuss critical areas such as strategy, communication, personal growth, client relations, and leadership, emphasising their impact on creating a positive work culture.
• Engagement and Growth: The importance of employee engagement at every level, understanding financial operations, and strategies for retention.
• Vision and Leadership: The significance of a clear and exciting company vision and our role in this as leader.
Related Articles
Short intro video covering my Book/2023 CIPD Keynote/BBC/Greek Davos (4 minutes)
https://vimeo.com/911235446/d43008e677?share=copy
Full podcast interview on ‘Pay Rises’ (Top 10 UK Money Podcast)
https://youtu.be/FHouVCRCaUc?si=UITHa9KIliG92jOP
The video series on our 12 modules, shot in New York
https://worldclassmanager.com/video-showcase/
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