Leading workplace cultures in a hybrid world
When and where?
Wednesday 2nd February 9:30am-11:00am – Online via Zoom (invitation only)
Hybrid is now the new normal: there is no going back to how it used to be! That means culture is now more important than ever before. Culture can and should be THE point of differentiation.
The culture cues have changed wholesale: we used to unconsciously tune into cues to understand the prevailing culture – things like conversations after meetings, what people laughed at, and what people said when a leader walked away. Most of those cues no longer exist. There are now a whole new set of cues: Virtual connection brings with it a new set of cues from which people deduce the culture.
Leaders MUST get proactive: Given the new context AND the importance of culture, leaders must focus on the right things to get the culture ‘right’.
This session with international speaker, author and consultant Steve Simpson will provide insights into what complaints management leaders need to do to lead their team’s culture in the new world.
- Completely new insights into workplace cultures
- How the cues for understanding prevailing workplace cultures have changed in the new hybrid world – and what leaders must do to adapt to this new world
- How to differentiate your business through your culture
Great corporate cultures enable business goals to be achieved and fuel employee engagement. Great corporate cultures create a measurable point of difference in terms of individual and organisational performance. Importantly, great corporate cultures can’t be copied.
But they don’t just happen by chance.
Steve Simpson has been invited to speak at conferences around the world for his truly unique insights into workplace cultures and how to unleash the potential that lies within.
Whether it’s creating a culture to deliver great service, helping leaders understand their role in shaping the culture, helping teams perform better, equipping people to revel in change initiatives, or getting people to take safety seriously, Steve reveals how his concept of UGRs – unwritten ground rules – can be used to effect lasting, positive change.
Steve’s insights are not based on theory. In addition to his conference presentations, he has worked in-house with a range of organisations on different continents over extended periods of time. He knows the pitfalls, traps, objections and issues that emerge when people are challenged to re-think the ‘way we do things around here’.
Steve is the author of two books including ‘UGRs: Cracking the Corporate Culture Code’. He is the co-author of a further three books, the latest being ‘A Culture Turned’. He has a Masters Degree from the University of Alberta, and was invited to undertake an Australian city lecture tour to co-present with Harvard University Professor Rosabeth Moss Kanter.
Steve has worked with organisations in countries including the UK, the US, the UAE, South Africa and various Asian countries.
Professional Speakers Australia recently recognised Steve’s achievements by awarding him the prestigious Australian Educator of the Year Award.
Previously spoke for MD2MD:
- August 12th 2020
- July 8th 2020
- February 2021
Comments from members who attended past workshops:
- Good slides, good builds, well spoken and obviously founded on vast experience.
- Relevance for our business and the importance of having the right distribution strategy.
- Liked the interaction and examples used by Steve.
- Interesting insight into Steve’s thoughts on the further you are away from the customer the less in touch you are with reality.
- I liked the slide showing the margin evolution through the various stages. Very useful.
- Good efficient covering of the ground.
- Got me thinking about culture in a totally different way – the first time that someone had explained it is a way which was instantaneously easy to grasp
- It was very inspirational
- Well delivered workshop, the hand out information reaffirmed the discussions of the workshop.