How to build trust as a new leader

Becoming a new leader can be an incredibly exciting prospect, but alongside this excitement comes the great difficulty of building trust amongst your fellow colleagues.

Here are some useful tips to help you become a successful leader within your new team.

Get To Know Your Team

This point may seem obvious, but it is fundamental when leading a new team. By getting to know your employees it can help both you and them. Listening to your team means you are aware of any struggles they are facing and therefore you can begin to implement changes to fix these issues.

By talking to your team it can also be an excellent foundation for idea generation, as they may have some new ideas on how to solve an issue they themselves have faced.

As well as solving any weaknesses in your team, you can also identify strengths. For example, there may be a team member who has skills that are not being fully utilised. By identifying these skills, you can create workforce which are all preforming to their full potential.


Having many layers of management can mean that messages get distorted and misunderstood, which can have a disastrous impact on the business.

Having a well-planned organisational structure with clear lines of communication really helps everyone know where they stand in the company, and more importantly who to talk to should an issue arise. It also helps employees understand the future goals and aims of the business and they can try and align their work activities accordingly.

Maintaining your communication is a long-term strategy and should be continually measured. Also, as changes in technology continue to develop it could result in improved communication networks, so it is important to keep an eye out for these.

Don’t Be Afraid To Get Your Hands Dirty

Spend a day, week or even month experiencing the tasks that your team will participate in. By doing this, it will show you how your team works as a unit and highlight any problems they encounter first hand. The unique perspective will help you with future strategic decisions, as you will have a better understanding of how it will impact your team.

In addition, this will help to build relationships with your team as it can bring a sense of togetherness. Team members will feel more valued if they see their manager partaking in the same role and not simply a high-up and intimidating figure.

Lead By Example

It can be easy for you to bring in simple, straightforward and quick changes into the office, but if you don’t follow the new guidelines then why should your employees? Nobody likes a hypocrite and by leading through example it can really help to boost your employees respect and faith in you as a leader.

Overall, following these tips will help you lead your new team to great success. However, people managing people is one of the trickiest subjects in the business world, so don’t be afraid to try new techniques if your approach is not fully effective. A  valuable way to discover these techniques and to discuss how to put them into practice is to discuss with other Managing Directors/Business leaders like you. That’s what we are passionate about at MD2MD. Becoming a better leader through peer-to-peer conversations.

Rick Lorenzo

Managing Director - Inventive Creations

"My experience with MD2MD has been extremely helpful in many ways and even more so with the changing business environment this year. I have made many new helpful relationships with all kinds of MD’s. "
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Bob Bradley

Bob is a specialist in running high value added service businesses, having run five such businesses as General Manager, Managing Director or Chief Executive. His last employed role was as Chief Executive of a £16M, 200 person family owned business having previously been Chief Executive of an AIM listed company for which he raised £5M funding and which he grew from £4M to £12M in three years through two acquisitions and organic growth, and a corporate PLC subsidiary where he was Managing Director responsible for delivering £10M profit on £45M turnover through 450 staff.

Bob is now following a portfolio career providing entrepreneurial business leaders with mentoring and coaching around business leadership, business growth, merger integration and exit planning.

Core to his portfolio is MD2MD. Having experienced for himself the value of having a strong sounding board of fellow Managing Directors he founded MD2MD in 2004 to provide groups of business leaders with a confidential environment within which they can support and challenge each other to raise their game as leaders and by doing so improve the success of their organisation.

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