Manage your culture – your ‘UGRs’

location iconOnline | location icon Wed. 3rd February 2021 | Time icon 8:30am-10:00am

As this was so highly rated, Steve is back presenting the same July 2020 workshop. If you have previously attended then feel free to attend using this course as a refresher, and if you’ve not seen Steve before then enjoy!

During these times, your workplace culture has never been more important. Given the stress, fear and uncertainty being experienced by everyone, everywhere, it’s imperative that leaders both understand and strategically manage their culture.

While culture has been talked about a great deal in recent times, many leaders struggle to gain traction in attempts to improve it. That’s where Steve Simpson’s concept of ‘UGRs’ comes into play. UGRs – unwritten ground rules – are people’s perceptions of ‘this is the way we do things around here’. It’s the UGRs that constitute a team’s culture.

In this session with Steve, you will be introduced to the UGRs concept. Steve will share how organisations across the planet, including McLaren Automotive and Next in the UK, Kmart Australia and New Zealand, and Toyota Australia have used the concept to transform their cultures, resulting in fundamental improvements in performance.

This will have a bias to the practical!


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Steve Simpson

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