march, 2021

wed10mar4:00 pm5:30 pmLittle Big Bangs for Service: Increase Customer Retention. Lower Support Costs. Innovate Your Service. (With Almost No Effort)Julie Holmes4:00 pm - 5:30 pm

Event Details

In this program, Julie will share with you the exact process that companies pay her £1000s to deliver for them.

The results:

  • Find painful gaps and powerful opportunities in your service when you Master the Customer Journey Map™ 
  • Use the K.I.S.S. strategies to make your customers feel the love
  • Add revenue when you spot upsell and up-serve opportunities.


(Wednesday) 4:00 pm - 5:30 pm

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