september, 2021

wed29sep4:00 pm5:30 pmLittle big bangs for service: increase customer retention, lower support costs & innovate your service (with almost no effort)Julie Holmes4:00 pm - 5:30 pm

Event Details

This is a repeat of Julie’s popular workshop from the 10th March 2021

The Results:

  • Find painful gaps and powerful opportunities in your service when you Master the Customer Journey Map™
  • Use the K.I.S.S. strategies to make your customers feel the love
  • Add revenue when you spot upsell and up-serve opportunities


(Wednesday) 4:00 pm - 5:30 pm

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