march, 2021

wed10mar8:30 am10:00 amLittle Big Bangs for Service: Increase Customer Retention. Lower Support Costs. Innovate Your Service. (With Almost No Effort)Julie Holmes8:30 am - 10:00 am

Event Details

In this program, Julie will share with you the exact process that companies pay her £1000s to deliver for them.

The results:

  • Find painful gaps and powerful opportunities in your service when you Master the Customer Journey Map™ 
  • Use the K.I.S.S. strategies to make your customers feel the love
  • Add revenue when you spot upsell and up-serve opportunities.


(Wednesday) 8:30 am - 10:00 am

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